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Thursday 1 August 2013

Limits on the right to assistance affect stranded passengers in EU airports

The European Commission proposes (ammending Regulation (EC) 261/2004) to limit the right to passengers' assistance by airlines in two situations.
Firstly, if extraordinary circumstance happens, the accommodation for passenger is limited to 3 nights with capping of EUR100 per night. Introduction of the limitation can result in carriers not providing accommodation for passengers. The prices of accommodation/ hotels near airports, without previously making a booking, usually, exceed the limit.  Secondly, obligation to provide accommodation for passengers, if a given flight is 250 km or less and the operating airplane  has maximum capacity of 80 seats or less is to be removed. That deletion lowers the level of consumer protection and discriminates passengers who, for example, travel on a plane with more seats than mentioned above.

We are convinced the outcome of such limits will bring more passengers stranded in EU airports!

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